Peugeot Aftersales Award Winners 2016 Announced

Aftersales awards

Peugeot Aftersales Award Winners 2016 Announced

AWARDS | 21 12 2016

Gowan Distributors Limited, Peugeot Importers in Ireland, announced the 2016 Peugeot Dealer Aftersales award winners at the annual Peugeot Aftersales Conference, held at Croke Park last month: Peugeot Service Dealer of the Year was presented to Windsor Airside, Swords; Peugeot Parts Dealer of the Year was awarded to Holcroft Motors, Drogheda; Peugeot Accessory Dealer of the Year went to Slattery’s Garage Puckane; Peugeot Technician of the Year was bestowed on Aidan Rock, Mongey Plunkett Motors, Dublin 11.

Aftersales awards - service manager of the year

Windsor Airside was recognised as worthy winners of the Peugeot Service Dealer of the Year 2016 award, demonstrating full participation in Peugeot aftersales marketing programmes, a consistently high customer workshop loyalty rate and strong customer service satisfaction results, surpassing all Peugeot targets in 2016. Mr Stephen Keogh, Service Manager at Windsor Airside, commented, “I am so pleased with this award and it is testament to how strong our Aftersales Team is at Windsor. It’s very much a joint effort and I wish to thank every member of our exceptional staff who have helped deliver this award today.”

Pictured from left to right are: Sean Kearns, Head of Aftersales, Gowan Distributors Limited, Peugeot Importers in Ireland; Stephen Keogh, Service Manager, Windsor Airside; David Doyle, Peugeot Network Service Manager; Robbie O’Neil, Aftersales Director, Windsor Motors

Aftersales awards - parts dealer of the year 2016

Holcroft Motors, Drogheda, County Louth, who won Peugeot Parts Dealer of the Year 2016, demonstrated full participation in Peugeot Parts marketing and B2B programmes and strong customer service satisfaction results, surpassing all Parts KPI targets in 2016. Mr Martin Philips, Parts Manager at Holcroft Motors, said, “We pride ourselves on our excellent Parts performance at Holcroft Motors and consistently strive to deliver to our customers on our Right Part, First Time policy. We very much look forward to another busy year in 2017 and we thank our customers so sincerely for their continued support.”

Pictured from left to right are: Sean Kearns, Head of Aftersales, Gowan Distributors Limited, Peugeot Importers in Ireland; John Burns, Parts Operations Manager, Gowan Distributors; Martin Philips, Parts Manager, Holcroft Motors; Derek Holcroft, Dealer Principal, Holcroft Motors; PJ Moylan, Network Parts Sales & Development Manager, Gowan Distributors

Aftersales awards - ACC dealer of the year 2016

Slattery’s Garage, Puckane, Co. Tipperary, was awarded Accessories Dealer of the Year, recording the highest accessories sales per vehicle in 2016. The win for Slattery’s Garage follows a Peugeot Technician of the Year award in 2015, and a Peugeot Service Manager of the Year and Peugeot Parts Manager of the Year double award in 2012. Mr Niall Cussin was delighted to accept the award on behalf of Slattery’s. Zlotan Hizc, Parts Manager said, “We strive to ensure every customer, new or used, leaves with their vehicle personalised the way they want it. This is a great result for Slattery’s Garage, on the back of repeated Aftersales awards in the last few years.”

Pictured from left to right are: Sean Kearns, Head of Aftersales, Gowan Distributors Limited, Peugeot Importers in Ireland; John Burns, Parts Operations Manager, Gowan Distributors; Niall Cussin, Slattery’s Garage Puckane; PJ Moylan, Network Parts Sales & Development Manager, Gowan Distributors

Aftersales awards - tech of the year 2016

Aidan Rock, Peugeot Technician at Mongey Plunkett Motors, Main Peugeot Dealers in Dublin 11, was awarded Peugeot Total Technician of the Year 2016, in association with Finol Oils. Peugeot assess their Technical Advisors each year through Automobiles Peugeot’s online training programme, Evalion, across a broad spectrum of technical training areas to ensure the highest Peugeot standards are implemented. On receiving his award, he said, ““I am delighted with the Peugeot Total Technician of the Year award. We strive constantly to ensure our customers receive a second-to-none experience. It is extremely gratifying to win such an accolade.”

Pictured from left to right are: Sean Kearns, Head of Aftersales, Gowan Distributors Limited, Peugeot Importers in Ireland; Sean Holland, Managing Director at Finol Oils; Aidan Rock, Peugeot Technician, Mongey Plunkett Motors; Martin Dunne, Technical Manager, Gowan Distributors